- Connects as
- Your Facebook Page. Posts go out under the Page's name, and the card shows it.
- Who can connect it
- Someone with full control of the Page, or a role on it that allows publishing. Facebook lists them under the Page's settings, Page access.
- Afterwards
- Approved Facebook items can be posted from the Calendar, now or on their day, with one picture or one video. A post with more files than that is handed back to you to post by hand, never trimmed to fit.
Before you start
- Be signed in to facebook.com as someone who manages the Page.
- If that login manages several Pages, Facebook lets you choose which to allow. Choose only this brand's Page: Figlix connects the first Page you allow.
Connect it
Open Connections
In Figlix, open Connections in the left menu, under Setup. Every channel has a card, and the card says what is true right now: Not connected means nothing is attached yet.
Click Connect on the card
If the card shows How to set this up instead of Connect, the platform has not been registered for your Figlix yet. That is done once by whoever runs your workspace, and the card tells them what is needed; nothing on the card will connect until then.
Allow it at the platform
Figlix sends you to the platform's own page, which asks whether to let Figlix act on the account. Sign in there if it asks, read what it lists, then choose Allow or Continue. Cancel brings you back with nothing changed.
Facebook shows which Pages to allow and what Figlix may do on them. Leave every permission on for the Page you choose; a permission turned off shows as Fewer permissions on the card, and the post that needs it is handed back to you.
Back on Connections
The card now reads Connected with the account's name, and a green note at the top says so. There is nothing to paste and no key to copy.
Connections is at app.figlix.com/connections, once you are signed in.
What Facebook asks you to allow
- See the Pages you manage: so Figlix can find the brand's Page.
- Create and manage the Page's posts: what posting from the Calendar is.
- Read the Page's content: so Figlix can confirm a post went out.
- Manage your business: Facebook's name for reaching a Page that belongs to a business portfolio.
If Figlix says…
A connection that does not go through says why, in a red note at the top of Connections. These are the notes Facebook can lead to, word for word, and what each one means.
This Facebook login administers no Page. Figlix posts as a Page, so log in as someone who manages it and grant that Page.
The Facebook account you signed in as manages no Page, or every Page was left unticked on Facebook's screen.
What to do: Click Connect again, sign in as someone who manages the Page, and tick the Page when Facebook asks which to allow.
And on any channel
This sign-in link has already been used or was never issued. Start again from Connections.
The link Figlix made for this connection was clicked twice, or belongs to an older attempt.
What to do: Click Connect on the card again; each click makes a fresh link.
This sign-in took too long and has expired. Start again from Connections.
A connection has ten minutes from the Connect click to come back. This one took longer, usually because the platform's sign-in was left open in a tab.
What to do: Click Connect again and go straight through.
This sign-in was started by a different account. Start again from Connections, signed in as yourself.
Someone else in your workspace clicked Connect, and the platform sent the result to your browser.
What to do: Start it yourself from Connections, or ask them to finish what they started.
The provider did not authorize Figlix: …
You chose Cancel at the platform, or the platform does not allow Figlix for your account. The rest of the sentence is the platform's own reason.
What to do: Read the platform's reason. If you cancelled, click Connect again when ready; if the platform refused, the reason says what it wants.
The provider sent the browser back without a code. Start again from Connections.
The platform came back without finishing its side, which happens when a tab is closed or a page is reloaded mid-way.
What to do: Click Connect again.
What the card can say later
- Reconnect needed
- The platform stopped accepting Figlix's access, usually because it ran out or a password changed. Click Reconnect and allow it again.
- Fewer permissions
- The connection works, but it was allowed less than Figlix now needs on this channel. The card says what is missing. Disconnect, then Connect, and allow everything the platform lists.
- Problem reported
- The platform answered with a complaint the last time Figlix used the connection. The message on the card is the platform's own. Click Retry. If it repeats, tell whoever runs your workspace what the card says.
How long the access lasts
Facebook's access lasts about sixty days. Figlix cannot renew it without you: the card warns as the end nears, and Reconnect starts a fresh period. The card's Check button proves it still works at any time.
To disconnect
On the card, click Disconnect. Figlix deletes the access the platform gave it, immediately, and the card goes back to Not connected. Everything you have written stays, and you can connect again at any time.
Three things that are always true
- Connecting never publishes anything. Approval is one step and posting is another: a person posts an approved item from the Calendar, or you post it yourself.
- Figlix never sees or stores your password. The platform gives it a limited key, which is stored encrypted and deleted the moment you disconnect.
- Every connection, disconnection and check is on the record, with who did it and when.