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Help · Setting up a brand's accounts

Set up Google Business Profile for a business

What Google Business Profile asks for when a business sets itself up, and what Figlix has written for each of those boxes before you start.

What you are making
a Google Business Profile, verified by Google
Who does it
You do. Figlix writes what you will be asked to type; the account is made on Google Business Profile's own screens, signed in as you.
Afterwards
Figlix does not post to a Business Profile yet: keep it current by hand in Google's own screens. Posting updates and replying to reviews from Figlix wait on Google granting access.

Before you start

  • A Google account for the business, and a real place customers visit or an area the business serves. Google verifies the business before the profile shows on Search and Maps.
  • Google ended questions and answers on Business Profiles in November 2025, so there are none to seed. The description and the website are where a customer's questions get answered.

The steps, in Google Business Profile's order

  1. Create or claim the profile

    Add the business: the name exactly as it appears on the signage (no taglines, locations or keywords — Google's guidelines rule those out, and a profile can be suspended for them), then the primary category below. If Google finds an existing profile, claim it instead of making a second one.

  2. Say where customers find you

    The address customers visit, or the areas you serve if you go to them; you can hide the address if nobody visits.

  3. Verify the business

    Google decides which ways are open to you: a phone call or text, an email, a live video call, or a postcard. Nothing shows publicly until it is done.

  4. Add the categories

    One primary category, then up to 9 more for what else the business really does — Google's list only.

  5. Write the description

    Edit profile → Business information → Description: the text below. No links, prices or offers — Google's guidelines rule those out.

  6. Add the logo and photos

    Photos → Logo, then photos of the place, the work and the team. Google may show a customer's photo first if it judges yours less representative.

  7. Add the hours, phone and website

    Only the business knows these. Keep the website current: people check it before they visit or call.

Each heading opens Google Business Profile's own page. In Figlix the same steps sit beside the words it wrote, at app.figlix.com/presence.

What Google Business Profile allows in each box

These are Google Business Profile's own limits, read from its help on 2026-09-30. Figlix writes each of these from your Brand Brain, inside the limit, so nothing is refused after you have pasted it.

Business name
Exactly as it appears on the signage, the website and receipts; Google publishes no length limit, and its guidelines rule out names padded with keywords.
Description · up to 750 characters
Up to 750 characters: what you offer, where, and for whom. No links, prices or offers.

The pictures it asks for

Profile picture · square, at least 250 px
The logo: JPG or PNG, 10 KB to 5 MB, at least 250 × 250 pixels; 720 × 720 looks best.

Once the account exists

Figlix does not post to a Business Profile yet: keep it current by hand in Google's own screens. Posting updates and replying to reviews from Figlix wait on Google granting access.

What is always true

  • Figlix does not create the account. It would need your password, and the social platforms here forbid automated signup — so you make it, and Figlix has the words ready before you are asked for them.
  • The words come from your Brand Brain, so they say the same thing everywhere, in the length each platform allows. You edit anything you like before you keep it.
  • Where a platform has a handle, it is worked out from the brand's name under the platform's own rule, not written by a model. If it is taken, the page offers the next one.
  • Nothing is sent from Figlix to the platform. You paste what you kept into the platform's own screen.